Welcome to West Hallam Medical Centre
Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
Being seen by the Appropriate Clinician
When calling the practice you will be asked by the reception team the reason for your call. This is simply to allow the reception team to ensure you are seen by the most appropriate clinician. It is not the reception team being nosy. As with all staff receptionists are bound by a confidentiality clause.
The practice clinical team now consists of a wide range of clinicians who can manage all conditions. We hope you agree that it is important that GPs see and treat the most poorly and complex patients. It is not a good use of their time to be managing minor illness.
You will have heard and seen on the news that updated data protection regulations have been introduced form the 25th May 2018. These are called GDPR or General Data Protection Regulations. The practice adheres strictly to data protection regulations and asks you to read our privacy notice below.
GDPR Privacy Notice
Live Life Better
Do you want to lose weight, stop smoking and become more active? If so please visit the website below for help and advice for one central point of contact for all service users and professionals alike. This service is free of charge at point of entry.
Our Patient Participation Group (PPG) has produced our patient's leaflets.
The 'Full Version' provides all the information you need to know about the services we provide.
The 'Key Facts' do exactly what the title suggests and provide key information such as opening hours &contact numbers.
Both can be downloaded from the website by clicking on the 'Patient Information' link on the right hand side index.
How Information about you helps provide better care
There are changes to the way we will be sharing patient data. This leaflet explains the changes in detail, so please take time to read this leaflet carefully. If you wish to opt-out please complete and return the attached form to the surgery. There is also a link available to the NHS website which provides an animation to help explain the policy.
Choosing the Right Service when Feeling Unwell:
Click the link below to see what options you have available:
One Click Away
Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
Health and Happiness
Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
(Site updated 05/06/2018)