Surgery Building image

The Village | West Hallam | Ilkeston | Derbyshire | DE7 6GR | telephone 0115 944 0088

Welcome to the West Hallam Medical Centre

 

 

Surgery image

 

Click below to download our practice leaflet

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[PDF, 420KB]

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Ambulance in Streets

At any time for EMERGENCIES
telephone 999 for an Ambulance

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department
or call 999.

If you suspect a stroke act FAST

FAST Stroke Image

What is FAST?

FAST requires an assessment of three specific symptoms of stroke:

  1. Facial weakness - can the person smile? Has their mouth or eye drooped?
  2. Arm weakness - can the person raise both arms
  3. Speech problems - can the person speak clearly and understand what you say?
  4. Time to call 999

 

 

About Us

West Hallam Medical Centre is a small practice of four doctors.  We offer ten minute appointments, however we will give you longer should it be necessary.  We cover parts of the postal area DE7, which includes:

  • West Hallam
  • Stanley
  • Stanley Common
  • Breadsall
  • Morley
  • Smalley
  • Mapperley
  • Parts of Oakwood

Disabled toilet facilities are available and low counter access. An area map is shown below (this is not a boundary representation).

Order your repeat prescription online

For details of our repeat prescriptions, please navigate to our Dispensary Page

We try to be as flexible as possible in order to give our patients the best possible service in all aspects of care, in a modern, light and friendly environment and are fully supported by our nursing and clerical staff.  The surgery has full disabled access.

We are fortunate to have medical students attached to our practice for short periods.  If you do not wish to have the student present during your consultation, please inform the reception staff prior to seeing the doctor.  

Newly Registered Patients

To register with the practice contact Reception who will provide you with the necessary forms and Practice Leaflet.  A Health Check with the Practice Nurse is required upon registering and Reception will arrange an appointment for you.

You will be registered with the practice as a whole and will be assigned to the list of one of the partners.  When making an appointment you may request a consultation with the Doctor of your choice.

Disabled Patients

Patient services are provided at ground floor level.  A disabled patients toilet facility is provided.  If access proves difficult to any of our disabled patients we will be happy to assist.

Zero Tolerance

This practice supports the Government’s NHS zero tolerance zone campaign.  GPs and their staff have the right to care for others without fear of being attacked or abused.  We ask that you treat your GP and practice staff with courtesy and consideration.

Opening Hours

Monday - Friday 8:00am - 6:30pm (except public holidays)

Urgent appointments are available on the day

Late opening on Wednesdays 8:30pm - 9:00pm

Doctors Consulting Times

We operate a booked appointment system for all clinics.  For appointments ring the surgery from 8am on the day. Urgent appointments can be booked on the day.  Less urgent appointments can be booked for later in the week.

Monday - Friday
8:30am - 10:30am and 4:00pm - 5:30pm

Extended Hours
We offer additional extended hours on Wednesdays 6:30pm - 8:30pm

What to do when the Surgery is Closed

Out of Hours 0115 944 0088 - Once connected a recorded message will give you the phone number of the out of hours provider when the surgery is closed.

If you are calling on behalf of someone else please have relevant information available, such as:

  • address
  • date of birth
  • current medication
  • name of their GP.

If considered necessary you will be referred to a duty Doctor or Nurse Practitioner who will contact you and, either give further telephone advice, or ask you to attend a local centre or in appropriate circumstances visit you at home.

NHS Direct Logo

NHS Direct offers free health information and advice 24-hours a day. For deaf people and those hard of hearing, a telephone service is available on 0845 606 4647. If English is not your preferred language you can choose to use a confidential translation service.